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High quality custom decorative empty candle jar luxury candle jar holder

High quality custom decorative empty candle jar luxury candle jar holder

Frequently Asked Questions

Q1: Can we get free samples?

A1: Yes, all of our samples are free, and customers just need to cover the freight cost. Mixed samples are acceptable.

Q2: What's your MOQ?

A2: The MOQ depends. Usually, the MOQ is 30,000pcs, but if we have the goods in stock, the MOQ can be 10,000pcs.

Q3: How do you control the quality?

A3: We will make samples before mass production. After samples are approved, we promise 100% inspection during production and before packing.

Q4: Do you accept customized orders, OEM & ODM?

A4: Yes! We could design and develop new molds as per your requirements.

Q5: What shipping methods do you offer?

A5: By air, by sea, or by express (UPS, FEDEX, DHL, TNT, etc.). You can choose the best option for you.

Q6: What surface handling can you provide?

A6: Acid etching, engraving, decal, painting, printing, frosting, matt, hot stamping, etc. For color printing, please provide your color number.

Q7: What is the lead time?

A7: 2-3 days for samples, and 25-35 days for mass production normally.

Q8: What's your payment term?

A8: L/C, T/T (30% deposit in advance, 70% balance before shipment).